# Know Your Customer (KYC) Use the manual KYC verification process to register on Open Collective the result of a KYC program made outside the platform, the host is responsible for ensuring the information is accurate and up-to-date. ### Where to find and initiate a Manual KYC Verification * From the people tool, in the KYC tab under an individual\`s account details. Here you can find the history of KYC verification for an individual and request a new verification. * From the KYC requests dashboard. Here you can review all KYC requests made by your organization and you can initiate a request by searching an individual. * From submitted expenses to your organization or your hosted collectives. Here you can submit a KYC verification on behalf of the payee, as well as review its current status. * Within the context of your dashboard, when hovering individual accounts, a KYC badge will be displayed if that individual has a pending or verified KYC request. ### Expenses When reviewing a submitted expense to your organization or hosted collectives, you can: * Review the current KYC status of the payee (individual). * Flag the payee as requiring KYC (individual). * Submit a KYC verification on behalf of the individual. * Review the KYC status of the payee account (collectives, projects, funds, etc). When the payee can be administrated by multiple people, we surface the KYC statuses of the admins. #### Changes to expense payout method after KYC verification When a payee is KYC verified, any changes to the expense payout method after the KYC verification are flagged and generate an activity in the expense timeline. Expense payers can still proceed with payment after review of the payout method. #### Flagging expense payees for KYC verification. When a expense payee is flagged for KYC verification in the expense review process, all current and future unpaid expenses from that payee are flagged as requiring KYC verification. Expenses from this payee will appear on the "on hold" pipeline on the expense payment tool. After the payee has completed KYC, the "on hold" status will not be applied and the expense will appear on "ready to pay" (depending on the other expense conditions). #### --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://documentation.opencollective.com/fiscal-hosts/know-your-customer-kyc.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.