Payment Methods
Open Collective supports a number of payment methods, which depend on factors such as location, currency, and the collective you are giving to.
Contributors can choose from a variety of payment options on Open Collective.
Your choices will depend on:
Which collective you are giving to
How much you are giving
Whether you are making a one-off or recurring payment
Which currency you are giving
Your location
In some rare cases, it may be possible to use cryptocurrencies to give to a collective, but not all. Check with your Fiscal Host to see if they support crypto for your transaction.
Choosing your payment option
Once you have selected your amount and the account you want to use to give, you will be asked to select your preferred payment option.
Depending on what payment methods the receiving Fiscal Host has enabled, these may include:
Any payment methods you previously saved on Open Collective
A credit card
A payment provider, such as Google Pay, Apple Pay or PayPal
An ACH “wire” or SEPA “direct debit” transfer
Your Collective balance
Manual bank transfer
Payment methods that require bank authorization (such as ACH, SEPA or BACS) may take up to two weeks to complete. We will email you once the payment has finished processing.
If you don’t complete a manual bank transfer, the pending order will expire after two months and no further action will be required.
If you attempt to schedule a recurring contribution via PayPal and it fails, you may be charged for all your failed scheduled donations once you reestablish the connection.
Setting up a preferred payment method
If you want to save time when making contributions, you can set up a preferred payment method.
Open Collective does not store any credit card numbers. Your details are stored via our secure payment partner, Stripe, so your credit cards are safe even if our systems are compromised.
To set up your payment method:
Navigate to your personal account Dashboard > Settings.
Click “Payment Methods.” You will be prompted to add a Credit Card.
Fill in your Credit Card details in the space provided.
Updating your payment method does not change the card which your contributions are currently being made with.
Removing or changing your payment method
If you wish to remove or change your preferred payment method, go to your Payment Methods page.
Each card you have added will have its own entry, with the option to “Remove” on the right hand side.
If your card is linked to any recurring contributions on Open Collective, you will need to cancel these contributions before you can remove the card.
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